Features
The platform offers a comprehensive ecosystem for managing users, companies, visits, reviews, surveys and
multichannel communications, ensuring a high level of customization and scalability.
Thanks to an API-based architecture and a cloud infrastructure, the system adapts to the need of businesses of various sizes and industries, guaranteeing security and compliance with current regulations.
Business Organization and Structure
The system allows to register and monitor companies, resellers and costumers through a detailed database. Each organization can manage multiple users with specific roles, enabling a clear separation of responsibilities. Advanced contact management makes it easy to organize business information effectively.
Visit Tracking and QR code generation
The visit management module allows for detailed registration of entries and exits, providing accurate information on user flow. The system supports the generation of dynamic QR codes, which can be used for guest authentication and access control. Visit records are stored separately from the contact database, ensuring compliance with privacy regulations and simplifying access history management.
Revies and Feedback Management
The platform includes an advanced module for collecting reviews and feedback, with automated rating requests sent via email and WhatsApp. The collected data is analyzed though an interactive dashboard, allowing companies to monitor user satisfaction levels and identify areas for improvement. Every review can be linked to a specific visit, ensuring an accurate evaluation of the provided services.
Custom Surveys and Questionnaires
The survey system enables companies to create customized questionnaires to collect structured data and improve their services. Questionnaires can be sent to customers automatically or manually, and can be configured with personalized scoring logic.
The results are analyzed to identify trends and optimize the user experience.
Multichannel Communication and Automation
Integration with WhatsApp Business API enables the sending of automated notifications and personalized promotion, improving customer engaging. The platform also supports configurable push and email notifications, allowing companies to maintain consistent communication with users.
Security and Regulatory Compliance
Data security is ensured through advanced encryption, access management via API-key and full GDPR compliance. Deletion request are handles through data obfuscation, ensuring that personal information is anonymized without compromising the integrity of access logs.
Thanks to these features, the platform provides a secure and comprehensive digital environment that supports businesses in managing and optimizing their operations.
