Excellent service

• Get positive reviews and offer an exceptional experience to your customers. Make sure your product or service is high-quality and your customer service is friendly and professional.

Chiede feedback in modo diretto

• After completing a visit/sale/service, politely ask customers to leavea review. The software will handle this automatically.
• Example: “We’re glad to hear you’re satisfied! would you mind leaving a review about your experience?”

Make it easy to leave a review

• The software sends direct links to your review pages (e.g. Google, My Business, Yelp, Facebook or TripAdvisor). the easier it is for the customer, the more likely they are to leave a review.

Encourage satisfied customers

• The software identifies customers who showed enthusiasm for your service and asks them to share their experience online. Happy customers are often willing to leave a positive review.

Use social medias

• Promote your presence online and on social medias and ask your followers to leave a review.

Offer incentives (with caution)

• In some cases, you can offer a small incentive to encourage customers to leave a review, such as a discount on their next purchase. However, make sure to follow the platform’s guidelines – Google, for example, prohibits offering incentives in exchange for reviews.

Reply to reviews

• Always reply to reviews, both positive and negative. Show customers that you value their feedbacks and are committed to improve. This encourages others to leave reviews as well.